Frequently Asked Questions
Everything you need to know about our organic essentials.
What makes your cotton 'organic'?
All our products are made from 100% GOTS certified organic cotton, ensuring they are grown without harmful pesticides, synthetic fertilizers, or GMOs, making them safer for your skin and the planet.
How should I care for my Makemake Organics garments?
To maintain the integrity of the organic fibers, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and tumble drying on low heat or line drying.
How long does shipping take?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 10-15 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our returns portal to start a request for a refund or exchange.
Are your dyes safe for sensitive skin?
Yes, we use low-impact, non-toxic, and fiber-reactive dyes that are free from heavy metals and harsh chemicals, ensuring they are hypoallergenic and safe for even the most sensitive skin.
Do you offer gift wrapping?
We do! You can select our eco-friendly gift wrapping option at checkout, which includes a recycled cardboard box and a personalized handwritten note.